Privacy Policy

Privacy Policy for Hotel Aradhya

[Hotel Name] (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [Website URL], make a booking, or engage with us in other ways. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect both personal and non-personal information from you when you interact with our website or services. The types of information we collect include:

a. Personal Information

Personal information may include, but is not limited to:

Name
Email Address
Phone Number
Postal Address
Credit/Debit Card Information
Identification Documents (for verification purposes)
Booking and Stay Preferences

b. Non-Personal Information

This includes information that does not identify you personally but helps us improve the user experience, such as:

Browser type
Device information
IP address
Cookies and usage data

2. How We Use Your Information

We use your personal information to provide and improve our services. Specifically, we may use your information for the following purposes:

Booking and Reservation: To process and manage your reservations and bookings.
Communication: To send you booking confirmations, updates, promotional offers, or respond to your inquiries.
Payment Processing: To facilitate secure payment processing for your reservations.
Personalization: To personalize your experience with us, including tailored recommendations or services based on your preferences.
Security: To maintain the security and integrity of our systems and your personal data.
Legal Compliance: To comply with applicable laws, regulations, and hotel policies.

3. Sharing of Information

We do not sell or share your personal information with third parties, except in the following situations:

Service Providers: We may share your information with third-party service providers that assist us with reservations, payment processing, marketing, or customer support.
Legal Requirements: We may disclose your information if required by law, regulation, or court order, or if we believe that such action is necessary to comply with legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of the hotel, your personal information may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small text files that are placed on your device to help improve your user experience. You can instruct your browser to refuse cookies or alert you when cookies are being sent, but this may limit some functionality of the website.

Types of cookies we use include:

Necessary Cookies: Essential for the operation of the website, such as enabling secure login and booking processes.
Performance Cookies: To track user behavior on the website and improve performance and usability.
Marketing Cookies: To personalize offers and advertisements that may be relevant to you.

5. Data Security

We take the security of your personal information seriously and use commercially reasonable methods to safeguard it. These measures include encryption, secure servers, and restricted access to personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes outlined in this policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have certain rights concerning your personal information, such as:

Access: Request access to the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data under certain circumstances.
Opt-Out: Opt-out of marketing communications or cookie tracking.

To exercise any of these rights, please contact us using the details provided in the “Contact Information” section.

8. Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be modified accordingly. We encourage you to review this policy periodically for any updates.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe that we have inadvertently collected such information, please contact us immediately, and we will take steps to remove it.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Email: [Hotel Email Address]
Phone: [Hotel Phone Number]
Address: [Hotel Physical Address]

By using our website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our website and services.