Terms and conditions
Terms and Conditions for Hotel Aradhya
Hotel Terms and Conditions
1. Introduction
Welcome to [Hotel Name]. These terms and conditions outline the rules and regulations for the use of [Hotel Name]’s website, located at [Website URL], and for any booking made through the website. By accessing this website and making a booking, you agree to these terms in full. If you do not agree with any part of the terms, please discontinue using our website and services.
2. Booking and Reservations
- Room Rates: All room rates listed on the website are per room, per night, and include the specified amenities unless otherwise stated. Rates are subject to change without prior notice.
- Booking Confirmation: A reservation is only confirmed once full or partial payment is received (depending on the hotel’s policy) and a confirmation email is sent to the guest.
- Cancellation Policy: Cancellations must be made according to the hotel’s cancellation policy, which will be stated during the booking process. Failure to adhere to this policy may result in charges, including no-shows and late cancellations.
- Early Check-in/Late Check-out: Requests for early check-in or late check-out are subject to availability and may incur additional charges.
- Taxes and Service Fees: Prices may be subject to applicable taxes, service fees, and local government charges, which will be added at checkout.
3. Guest Responsibilities
- Check-In/Check-Out: Check-in time is from [time], and check-out time is by [time]. Guests must vacate the room by the specified check-out time unless otherwise arranged with the hotel.
- Identification: Valid identification (passport, driver’s license, or government-issued ID) is required at check-in.
- Number of Guests: The number of guests per room is limited to the maximum occupancy stated for each room type. Exceeding the maximum number of guests may result in additional charges or cancellation of the reservation.
4. Payment Terms
- Payment Methods: We accept [payment methods such as credit cards, debit cards, online transfers, etc.].
- Deposit and Pre-Authorization: The hotel reserves the right to pre-authorize credit cards prior to arrival. A deposit may be required at check-in to cover incidentals or damages during your stay.
- Non-Refundable Rates: Some rates or promotions are non-refundable and cannot be canceled or modified. Please check the specific rate details before booking.
5. Cancellation and No-Show Policy
- Flexible Rate Bookings: Guests may cancel their reservation up to [number of days/hours] before check-in without any charge. After this time, a cancellation fee equivalent to [percentage of the booking or night’s stay] will apply.
- Non-Refundable Rates: No refunds will be provided for non-refundable rate bookings in case of cancellation or no-show.
- No-Show: In case of no-show, the entire booking amount will be charged, and the reservation will be canceled.
6. Hotel Rules and Policies
- No Smoking: Smoking is strictly prohibited in all rooms and public areas of the hotel. A cleaning fee will be charged for violation of the no-smoking policy.
- Pets: Pets are [not allowed/allowed] in the hotel, except for service animals. Please check with the hotel for specific pet policies.
- Damage to Property: Guests are responsible for any damage caused to hotel property. The hotel reserves the right to charge the guest for any repairs or replacement costs.
- Noise and Disturbances: Guests are expected to respect the comfort of others. Excessive noise or disturbances may result in eviction without a refund.
7. Liability
- Loss of Property: The hotel is not responsible for the loss of personal belongings or valuables. Please use the in-room safe or deposit valuable items at the front desk.
- Force Majeure: The hotel is not liable for failure to perform its obligations if such failure is due to causes beyond its reasonable control, including but not limited to natural disasters, acts of terrorism, and government restrictions.
- Third-Party Services: The hotel may provide information about third-party services (e.g., tours, transportation). The hotel is not responsible for the acts or omissions of these third-party service providers.
8. Data Privacy
- Personal Data: Any personal data you provide during the booking process will be handled according to our Privacy Policy, which can be accessed [here]. We take the privacy and security of your personal information seriously.
- Use of Information: We will use your personal information only for processing your reservation and to provide customer service. We do not sell or share your data with third parties except as necessary for fulfilling your booking.
9. Changes to Booking or Terms
- Modification of Booking: Guests may modify their booking based on the availability of rooms and the hotel’s policy. Additional charges may apply for changes.
- Amendments to Terms and Conditions: The hotel reserves the right to modify these terms and conditions at any time without prior notice. It is the guest’s responsibility to regularly review these terms.
10. Disputes and Governing Law
- Dispute Resolution: In case of a dispute, the hotel will attempt to resolve the issue amicably. If no resolution is reached, the matter will be referred to the relevant legal authorities.
- Governing Law: These terms and conditions are governed by and construed in accordance with the laws of [Country/State].
11. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
- Email: [Hotel Email Address]
- Phone: [Hotel Phone Number]
- Address: [Hotel Physical Address]
By using our website or making a reservation, you acknowledge that you have read, understood, and agreed to these terms and conditions.